12 December, 2023
11 December, 2023
New DWP guidance
8 December, 2023
New virtual agent will be 'continually improved to meet our customers’ ongoing needs as well as improving the customer experience'
8 December, 2023
Scrutiny Committee asks how long it will be before the Department remedies the situation of the more than 44,000 claimants who have been adversely affected
8 December, 2023
However, Social Justice Secretary highlights that the scope of the Bill has had to be limited because of legal action taken by the UK Government
7 December, 2023
Mini re-shuffle following Robert Jenrick's resignation sees Tom Pursglove move to the Home Office
7 December, 2023
7 December, 2023
Minister says that full rollout will proceed gradually as Department continues to test the functionality and stability of the new service
7 December, 2023
Work and Pensions Secretary says that DWP is 'keen to act' but that change will require secondary legislation, system upgrades and for funding to be secured
7 December, 2023
New statutory instrument also makes changes to further align eligibility criteria with Best Start Grant and Scottish child payment
7 December, 2023
New Welsh Government analysis also finds that welfare benefits is the largest area of advice need, making up almost a third of around 900,000 instances of social welfare law advice needed in 2022/2023
6 December, 2023
Calling for a targeted ten-year plan, Women and Equalities Select Committee describes current strategy as a 'list of un-coordinated and largely pre-existing short-term policies'
6 December, 2023
Public Accounts Committee highlights that fraud and error has yet to fall significantly since the Covid-19 pandemic and, despite significant counter-fraud investment, the Department does not expect it to return to pre-pandemic levels until 2027/2028
6 December, 2023
Setting out plans for reform were it to have full control of social security powers, Scottish Government says it wants to move away from UK Government’s system of benefit freezes, caps and punishment to create a fairer, more dignified and respectful social security system
5 December, 2023
Writing to local authority Chief Executives, Universal Credit Senior Responsible Owner advises that migration notices will be issued sequentially according to benefit type
5 December, 2023
Overwhelmed by the power and volume of responses, PCS calls for 30,000 additional staff and a refocusing of priorities to help support the existing workforce
5 December, 2023
CPAG highlights qualitative research which shows that, in some cases, misunderstandings have left claimants worse off financially, and says there is 'considerable room for improvement in this area'
5 December, 2023
Response to FOI request includes updated general guidance and new guidance on the types of primary evidence that can be used to prove a claimant's identity
4 December, 2023
However, Department fails to address questions raised by advisers as more people have started to be subject to the managed migration process
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