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Welfare Rights Adviser x 2

Organisation: Welfare Rights and Money Advice Service, Bristol City Council
37 hours per week
£27,905 - £31,371
Location: Bristol
Deadline: 28 May, 2019

One post is for a fixed term of 52 weeks from the start date.
One post is for a fixed term until 30th April 2020.

Bristol City Council’s Welfare Rights and Money Advice Service (WRAMAS) are looking for two experienced and dynamic Welfare Rights Advisers to join our specialist team. This is an opportunity for you to prevent homelessness and maximize income for some of Bristol’s most vulnerable citizens.

Both posts have become available as a result of a new initiative by Bristol City Council in working to prevent homelessness in the city. You will work closely with colleagues both in internal BCC teams and in external organisations including more than 30 Supporting People funded housing support teams across the city. Your key aim will be to maximize access to welfare benefits. Your work will include giving telephone welfare benefits advice on our helpline for support workers, as well as carrying out welfare benefits casework with vulnerable clients at risk of homelessness. We anticipate that this will include a high proportion of universal credit cases, as well as fitness for work and disability benefits.

To join our team as a Welfare Rights Adviser, you need to have substantial recent advice work experience, including representing or writing submissions for claimants at benefit appeal tribunals. You must have good knowledge of the full range of benefits legislation and caselaw. You also need to have excellent communication skills, for example to explain key aspects of welfare reform to non-specialists, and the ability to manage and progress a personal caseload.

The posts are subject to Enhanced level DBS check clearance.

For further details and to apply online go to:

Our preferred method of application is online, alternatively you can ask for an application pack by:

Please be aware that if you have not heard from us within 6 weeks of receipt of your application, this will mean you have not been shortlisted.

Bristol City Council is committed to achieving excellence based on positive and constructive relationships with both the residents it serves and its employees.
We are committed to achieving equal opportunities and we are seeking to attract a workforce that reflects the diverse population of the city - we want to hear from you, whatever your background.