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Welfare Benefits Caseworker

Organisation: Citizens Advice Manchester
35 hours per week
£23,632 - £25,214 (dependent on experience)
Location: Manchester
Deadline: 28 May, 2019

Citizens Advice Manchester is an innovative and successful advice service, which puts clients first and focuses on providing high quality advice via telephone, digital and face-to-face channels.

We are offering an exciting opportunity to join our Welfare Benefits Team and be at the forefront of a new project delivered in partnership with the MS Society and funded by The National Lottery Community Fund. The project has been designed to provide support and advice to improve the lives of people living with MS.

Based in our Manchester City Centre office, and working alongside our existing advice teams, staff and volunteers from The MS Society, the successful candidate will also support our other existing advice services.

We are seeking to appoint an experienced and competent specialist welfare benefits adviser who has recent experience of delivering specialist advice, has excellent interpersonal and communication skills and is able to work flexibly as part of a team.

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. This role attracts a rewarding remuneration package with excellent terms including:

The project is initially funded for 18 months.

To download an application pack please visit:



Address: Albert House
17 Bloom Street
M1 3DH


Tel: 0161 672 0527