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Technical Supervisor

Organisation: Debt Free London
35 hours per week
£33,000 - £35,000
Location: Toynbee Hall (remote working due to Covid19)
Deadline: 1 March, 2021

Please note: We will review applications as they are submitted and reserve the right to close this advert ahead of the date above once all vacancies have been filled.

INTRODUCTION

Debt Free London is London’s free face-to-face debt advice service helping over 24,000 Londoners with their debt and money problems each year. Our trained and accredited advisors are based across 21 partner charities and can help with all types of money worries from rent and council tax arrears to credit card and catalogue debt. We can work with clients to prioritise their bills & debts, helping them to write letters and advocating on their behalf.

The Debt Free London partnership is led by Toynbee Hall, the employer for this role, a charity where people come for excellent local services and where they can share ideas and experience, gather information and knowledge that we use together to take action to change lives and eradicate poverty. Our programmes include free advice services, financial inclusion services, wellbeing services, including work with older people and community learning services supporting young people and new migrants.

JOB PURPOSE

MAIN DUTIES AND RESPONSIBILITIES

Ensure that the advice provided to our clients is accurate, effective and tailored to individuals’ circumstances

This includes:

Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement

This includes:

Provide excellent line management to a small team made up Trainee Debt Advisors and Advice Assistants

This includes:

Other

PERSON SPECIFICATION

Essential attributes and behaviours:

Desirable knowledge and experience:

IMPORTANT INFORMATION AND HOW TO APPLY

This position is suitable for flexible working. We are open to discussing at the interview the possibility of reduced hours, remote working, flexible start and finish times or compressed hours.

There are multiple vacancies for this position and so no specific closing date, we will review applications as they are submitted and reserve the right to close this advert once all vacancies have been filled.

To apply, please download and complete the Debt Free London Application Form, which also contains a Declaration of Criminal Convictions and Equal Opportunities Monitoring Form, and email your completed applications to recruitment@debtfree.london.

We will also accept posted applications to; HR Department, Debt Free London, 28 Commercial Street, London E1 6LS.

Toynbee Hall, the employer for this vacancy, embraces equality, diversity and inclusion. We are committed to the ongoing development of an organisation that values and represents a variety of backgrounds, perspectives and skills and welcome applications that reflect this.

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Contact

Address: Toynbee Hall, 28 Commercial Street, London E1 6LS

E-mail: recruitment@debtfree.london