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Social Security Technical Officer

Organisation: Low Incomes Tax Reform Group of the Chartered Institute of Taxation
21 hours per week
£30,000 (pro-rata) rising to £32,000 (pro rata)
Location: Home based
Deadline: 24 June, 2021

Contract type: Permanent

Salary: £30,000 (pro-rata) rising to £32,000 (pro rata) on completion of ATT Foundation papers

Location: Home-based (occasional travel to meetings in London and other parts of the UK will be required)

Application deadline: Noon on 24 June 2021

About us

The Low Incomes Tax Reform Group (LITRG) is an initiative of the Chartered Institute of Taxation (CIOT) to give a voice to the unrepresented. Since 1998, LITRG has been working to improve the policy and processes of the tax, tax credits and associated welfare systems for the benefit of those on low incomes. Everything we do is aimed at improving the tax and benefits experience of low-income workers, pensioners, migrants, students, disabled people and carers.

LITRG works extensively with HM Revenue & Customs (HMRC) and other government departments, commenting on proposals and putting forward our own ideas for improving the system. Too often the tax and related welfare laws and administrative systems are not designed with the low-income user in mind and this often makes life difficult for those we try to help.

The CIOT is a charity and the leading professional body in the United Kingdom concerned solely with taxation. The CIOT’s primary purpose is to promote education and study of the administration and practice of taxation. One of the key aims is to achieve a better, more efficient, tax system for all affected by it – taxpayers, advisers and the authorities.

About the job

LITRG are looking to recruit a Social Security Technical Officer to join our team of 10 (made up of 7 Chartered Tax Advisers, a digital content manager and current HMRC secondee). The CIOT & ATT currently have 82 staff. In 2020, we had over 5.5. million visitors to our LITRG websites.

We are looking for an experienced, motivated welfare rights adviser who is interested in the tax system and the interactions between the tax and welfare systems. Although not essential, previous experience of policy work and working with officials at a policy level is desirable.

The successful individual will be leading LITRG’s work on tax credits, childcare and universal credit as well as contributing to our wider work across the tax system. As this job is home-based, an ability to work alone, using your own initiative is important.

The purpose of the job is the pursuit of LITRG’s key objectives: the provision of comprehensive information, guidance and support to taxpayers, tax credit claimants (including those transitioning to universal credit) and their advisers; and working towards a better tax system for the unrepresented and one that is more friendly to their needs and works cohesively with the welfare benefits system.

We are looking for someone with strong writing skills – with an ability to translate complex concepts into plain language. The successful individual will take the lead on our tax credits and benefits website material across our websites and will be writing news articles and press releases on a range of issues. Excellent communication skills are also essential, with an ability to put across LITRG views at various meetings with officials.

Although some knowledge of tax is ideal, it isn’t essential. What is crucial is a willingness to learn about the tax system and we expect the successful individual to study for and pass the Association of Taxation Technician (ATT) foundation certificates in personal tax and business tax (study support will be provided, but some self-study will be required)

To find out more about the job see the full job description.

Application process

To apply please send your CV to
The closing date for applications is noon on 24 June 2021.

Applicants will be selected for interview based on their skills and experience. The interview process consists of three stages. Candidates will be asked to complete a pre-interview written exercise and attend a competency-based interview (provisional dates 1st and 2nd July 2021).

Those shortlisted after the first interview and written exercise will be invited to attend an organisational fit interview (provisional date 6th July 2021). Interviews will be held remotely.

Further information

For more information about LITRG, see our website:

For more information about CIOT, see

For more information/to arrange an informal chat contact: Faith Mulera, HR Officer. Tel: 020 7340 0558; email address:




Address: Chartered Institute of Taxation
30 Monck St, Westminster


Tel: 020 7340 0558