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Senior Welfare Benefits Caseworker

Organisation: Citizens Advice Croydon, Macmillan Benefits Service for South West London
35 hours per week
£28,500 (plus up to 5% matching pension contribution)
Location: South Norwood, London
Deadline: 30 August, 2019

Fixed term contract – until 31st December 2020 (with possibility of extension).

An experienced Welfare Benefits Caseworker is sought to deliver our Macmillan Cancer Support (MCS) Project. Since 2013, MCS has funded a cross-CABx service between the Citizens Advice services of Croydon and Wandsworth, in a partnership with the four NHS Trusts. This project has given equal access to all people affected by cancer in SW London and integrates further with MCS direct services. The postholder will have prime responsibility for ensuring delivery of the five day a week benefits caseworker service with support from support workers. The postholder will be expected to offer outreach appointments at the Macmillan Centres at Croydon University and Epsom & St Helier Hospitals.

You will need at least two years in depth experience as a trained welfare benefits Citizens Advice caseworker or equivalent. Own transport is essential as there is a requirement to undertake outreach appointments. An enhanced DBS check will be required for this role.

For an application pack, email Please do not send CVs.

Funded by Macmillan Cancer Support.



Address: Citizens Advice Croydon
48-50 Portland Road
South Norwood
SE25 4PQ


Tel: 01689 808 139