Part-time Welfare Benefits Advisor

Organisation: Sangam Association of Asian Women
21 hours per week (alternate Saturday mornings)
£20,000 - £22,000 pa pro rata
Location: London
Deadline: 18 March, 2018


Sangam is a voluntary organisation, providing advice and assistance to BAMER community and their families across London. The service also provides information and advice by appointments only. We wish to recruit a part-time advisor to provide advice to users of Sangam, within the aims policies and principles of the Sangam Advice Centre service.

Main Duties and Responsibilities

Provision of advice and casework -

Planning and development

Public relations

Social Policy and Monitoring

Professional Development


Team work

Other duties and responsibilities

Essential Criteria


  1. A minimum of two years welfare benefits advice work experience gained at a CAB, Advice UK agency, or similar setting. This experience will include casework.

Ability / Skills / Knowledge

  1. Understand, and empathize with, the aims and principles of the Sangam service and its equal opportunities policies.
  2. Ability to plan and prioritize own work, meet deadlines and manage caseload.
  3. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
  4. Ability to monitor and maintain own standards.
  5. Effective written and oral communication skills with particular emphasis on negotiating and providing talks on the Sangam service.
  6. Understanding of the issues effecting BME Communities, and the implications for service provision.
  7. Ability to use IT in the provision of advice and the preparation of reports. Flexible approach and willingness to work as part of a team.
  8. Ability to research, analyze and interpret complex information.
  9. Numeracy skills required to understand statistics and check calculations.
  10. Knowing an Indian ethnic language is desirable

How to Apply

Address: 210 Burnt Oak Broadway, Edgware, Middlesex HA8 0AP


Tel: 020 8952 7062


Address: 210 Burnt Oak Broadway, Edgware, Middlesex HA8 0AP


Tel: 020 8952 7062