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Mental Health Benefits Support Worker

Organisation: City of Wolverhampton Council Welfare Rights Service
37 hours a week
Grade 5: £23,953 to £27,514
Location: Wolverhampton
Deadline: 29 May, 2022

Fixed-term contract until 31st March 2023 (with potential extension).

Grade 5: £23,953 to £27,514.

We are seeking a temporary Benefits Support Worker within our Mental Health Welfare Rights Service. Whilst this is a temporary post until at least 31st March 2023, we are hopeful that the funding will be extended beyond this date. The post-holder will be expected to deliver high quality benefits information and advice to health and social care professionals in mental health and directly to benefit claimants in this area where appropriate in order to assist in establishing their benefit rights.

The post-holder will:

You must be committed to the rights of claimants and to helping Health and Social Care meet its responsibility to those in need of its services. You must have recent experience of high-quality advice in Social Security law and practice, and experience of the benefits claiming process. You must have excellent communication and negotiation skills. You must have the ability to design and produce effective information for both claimants, carers and professionals.

For more information about the requirements of the post only, please contact Tom Holdcroft on (01902) 555 379 or email

Closing date: 29th May 2022

Interviews may be carried out in-person or via Microsoft Teams. Further details will be sent out to shortlisted candidates after the closing date has passed.

All applicants should note that this post will require an enhanced DBS (Disclosure and Barring Service) check.

Apply online via Applications must be made on the appropriate form. For any problems with the application process please contact Human Resources on (01902) 552 345.



Address: City of Wolverhampton Council
Welfare Rights Service
Civic Centre
St Peter's Square