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Generalist Advice Worker/Advice Session Supervisor (or Trainee position)

Organisation: Citizens Advice Southwark
Full-time, 35 hours per week
£31,455 to £33,290 per annum
Location: Southwark
Deadline: 1 February, 2022

'Providing free, independent, confidential and impartial advice'

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

Post funded by Southwark Council.

The post is suitable for an experienced Advice Session Supervisor (ASS) or as a development opportunity for a Certificated Generalist Advisor to train to become an ASS within six months of starting in post. If applying without existing experience of supervising volunteers and of undertaking the role of Advice Session Supervisor the starting salary will be Scale 6 - £29,194 whilst undertaking training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

To be successful you will need:

Closing date: 9.00 am Tuesday 1st February 2022
Interviews: Monday 7th February

For further information and an application pack, please visit our website via the following link:

We offer a range of employee benefits, including generous annual leave, an employer-matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.



Address: For further information and an application pack, please visit our website via the following link: