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Energywise Training and Volunteer Support Officer

Organisation: Community Advice and Law Service
30 hours per week
Location: Leicester
Deadline: 15 July, 2020

The Community Advice and Law Service, Leicester (CALS) provides legal advice and representation on matters of debt, housing, welfare benefits and immigration. CALS has recently obtained funding for a new project - Energywise - starting in September 2020. Energywise will add value to the work CALS does to enhance the well-being of Leicester residents. It will support residents to manage their fuel accounts and to improve their financial circumstances and budgeting skills. We are recruiting a team of people to deliver this project: the Relationship and Development Manager, 4 advisers including the Advice Supervisor, the Training and Volunteer Support Officer and the Administrator.

You will be responsible for recruiting, training and supervising volunteers who will support the project’s users in carrying out actions recommended by the advisers. You will devise and deliver a training course for volunteers and liaise with other members of the project team to integrate the work of volunteers within the project. You will hold a recognised qualification in teaching or training adults and will have at least 2 years’ f.t.e. experience of preparing and delivering training courses and of mentoring and supervising colleagues or volunteers. You will be familiar with the social welfare advice sector and its regulatory framework, in particular with regard to client care, safeguarding and data protection.

Please contact us for an application pack and application form at

Please note that CVs will not be accepted.



Address: First Floor, Epic House
Charles Street


Tel: 0116 2421 120