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Client Support Advisor

Organisation: Leonard Cheshire
17.5 hours per week over 2.5 days
£13,312 per annum (FTE £26,625 pa/35 hrs pw)
Location: Vauxhall, London
Deadline: 23 August, 2020

2 x vacancies
Fixed term contract ending 30 June 2021
Head Office: Vauxhall, London
Reference Number: 05671

About the Role

This is a role where you can make a difference.

You will provide independent and confidential information, advice and guidance, along with mentoring support to disabled clients to facilitate their increased financial security, economic contribution and participation in society. You will help improve their confidence and resilience with the aim of increasing their independence.

About You

Educated to A level standard and with an NVQ IAG qualification at level 3 or equivalent, you will have demonstrable experience of delivering IAG including debt advice for which you hold accredited qualification. You will have experience of working with disabled people, be able to advise on solutions across a range of subject areas and bring a knowledge of statutory support that is available for them.

You will have the ability to work in an accessible way with a range of disabled clients. You will have strong research, networking and referral skills, along with highly developed inter-personal, negotiating, listening and mentoring skills. You will be able to work on sensitive and challenging issues, be well organised, with excellent written and verbal communication skills along with the ability to work to tight deadlines.

We seek candidates with a genuine commitment to the values and ethos of Leonard Cheshire.

About Leonard Cheshire

Leonard Cheshire supports individuals to live, learn and work as independently as they choose, whatever their ability. We are the UK's largest voluntary sector provider of services for people with disabilities, opening doors to opportunity, choice and support around the globe. This is an exciting time to join us with our new brand and as we grow our reach across communities.

What we Offer

If you are interested in this opportunity, please apply on our website via the following link:

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once a suitable candidate has been appointed.

Closing Date: 23/08/2020