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Client Care/Direct Payments Advisor

Organisation: Leonard Cheshire
21 hours per week
£13.693 per annum for 21 hours (£22.833 per annum FTE for 35 hours)
Location: Hertfordshire
Deadline: 24 January, 2020

This is a fixed term contract covering 21 hours per week, working days will be Monday, Tuesday and Wednesday, ending 31/03/2021, though the position is subject to further funding being obtained.

About the role:

This role assists in the day to day operation of a Direct Payment Support Scheme (DPSS) in Hertfordshire. The service provides practical assistance to adults, children and young people with a wide range of disabilities and who may be considering using the Direct Payment option to meet social care needs.

To ensure the support to individuals who have access to such funding by providing advice, information and guidance on all aspects of the scheme, either by visiting Direct Payment users in the community, by phone or by e-mail.

This position will predominantly support Direct Payment users in Watford, Hertsmere and Stevenage, but this may be subject to change. However there is an expectation that the applicant is flexible and willing to travel to any part of Hertfordshire if required to do so.

About you:

You will need to have proven experience of front line advice work at a generalist level across a number of support areas: i.e. employment law, recruiting and managing staff, budgeting and managing care needs.

To be successful in this role you must be able to demonstrate good interpersonal, oral and written communication skills, as well as strong organisational skills and the ability to work with accuracy and to deadlines.

You will have a genuine commitment to the values and ethos of Leonard Cheshire and be excited by this opportunity to make a difference to the lives of people with disabilities.

About Leonard Cheshire:

Leonard Cheshire supports individuals to live, learn and work as independently as they choose, whatever their ability. As the UK’s largest voluntary sector provider of services for people with disabilities, we do everything humanly possible to empower people to live their lives as freely and as fully as they choose.

What we offer:

A satisfactory disclosure check may be required for this post.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

To apply, please visit our website:

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once a suitable candidate has been appointed.