CLIC Sargent - Telephone Adviser

Organisation: Citizens Advice Hammersmith and Fulham
35 hours per week
£26,928 - £28,500
Location: London - Hammersmith & Fulham
Deadline: 5 February, 2018

We deliver a pioneering project via multi channels (telephone/email/web) for the national cancer charity CLIC Sargent. We require a dynamic individual who can sensitively deliver generalist advice to young people diagnosed with cancer and their families/carers.

This role is an opportunity to engage with young people and families in an often difficult time and reassure them in terms of options and steps they can taken in whatever welfare advice issue they present with. Knowing they have options to consider gives them reassurance in a time of uncertainty.

The advice areas are varied and interesting, with the opportunity to research and think outside the box to find the right answer. It allows you to develop a warm rapport with CLIC Sargent social workers all over the UK, and the accurate advice given allows the social workers to better help the families and young people they are working with to maximise the service overall.

If you would like to find out more, our application pack is available from

Interview Date: Thursday 8 February 2018 (fixed date)


For an application pack please visit