Organisation: Coventry Independent Advice Service
37 hours per week (we will consider part-time or jobshare applicants)
£20,910 – £23,970 (plus contributory workplace pension scheme)
Location: Coventry
Deadline: 25 January, 2018

Is your new year resolution to find a new job with a dynamic local charity? Then look no further!

Coventry Independent Advice Service offers community-based advice across the city of Coventry. We are looking to recruit another self-motivated Caseworker to help us achieve our service objectives.

As part of a small and dedicated team, you will play an important role in providing an effective and efficient generalist advice service with casework in Welfare Benefits and Debt/Money Advice. You will work within the aims, policies and principles of our service and to Advice Quality Standard (AQS) requirements.

The successful candidate will deliver an advice and casework service at outreach locations across Coventry (including family hubs, libraries and community centres) and at our city-centre office. Advice is available through a mix of ‘drop-in’ sessions and appointments.

You will have significant recent experience of giving advice, ideally in an organisation where a commitment to quality standards is paramount. You will have a broad knowledge of key advice areas, particularly welfare benefits and debt, and the ability to communicate effectively with people from a range of cultures and backgrounds. You will have a keen interest in delivering services for city residents, be client-focused and demonstrate a positive and flexible approach.

Coventry Independent Advice Service strives to be an equal opportunities employer and encourages applications from all candidates who meet the person specification regardless of age, religion, gender, sexual orientation, disability or race.

For more information, and to apply for the post, please visit our website at to download an application pack. If you have trouble downloading the forms, please email us ( and we will send them to you.

If you would like to have an informal discusssion about the role, please email or call us on 024 7652 1100 and we will arrange for one of the team to contact you.

Please note:
The closing date is Thursday 25 January 2018 at 2:00pm. Applications received after 2pm on the closing date may not be accepted.
Interviews will be held in Coventry on Friday 2 February 2018.


Address: Oakwood House


Tel: 024 7652 1100