ESA – migration cases – inaccurate IRESA assessments?
Exactly! After being forgotten about for years they are still not a priority!
If that was Bathgate that you escalated the missing SDP to then I can concur that they will advise that that type of case should not be escalated because the client is in receipt of some money! They state that their priority is those with no money at all! They seem to miss the point that this money has been missing for years!
it was Greenock I think but could be wrong (I deal with clients all over the place so lots of bdc’s).
you have to admire the audacity of it to be fair. especially given I was actually trying to save them work and the claim being bounced back again for another calculation.
I checked the original date on my case that’s currently at the UT and the appointee and I first spoke in October 2016. this full debacle has probably cost about 50 times the arrears they would have been due.
My appeal for backdating to date of migration has been lapsed. Conversion decision revised for official error. .
and paid this week
just had my first client paid out pre oct 2014.
Yay ... client paid from date of migration, £2.6k, back to 2012.
Boo ... voicemail from ESA section re: another client, whose backdating was done in Jan this year and limited to 2014, officer advises we can’t backdate beyond 2014, client will need to appeal this now. Obviously not read the JR and new guidance have they?!
One step forward, one step back ...
Might be worth checking Martin’s advice on appealing at post 376 first - https://www.rightsnet.org.uk/forums/viewthread/5928/P375/#61680 - perhaps go back and speak to supervisor first?? I’ll direct message you the escalation contact if that doesn’t work.