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Forum Home  →  Discussion  →  Income support, JSA and tax credits  →  Thread

Tax Credit Intermediary Line no longer in use?

AndreaFB
forum member

Foodbank Adviser, CA Hammersmith and Fulham

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Total Posts: 36

Joined: 4 November 2020

Hi everyone
I just tried calling the intermediary helpline and got a message that it is no longer in use and to call the Tax Credit Helpline instead.
Is this definitely the end of it, or was is it just remporary over Xmas/NY?  Revenue Benefits website still has the number listed.

LITRG
forum member

Low Incomes Tax Reform Group

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Total Posts: 109

Joined: 16 June 2010

Hi

We have contacted HMRC via the Tax Credit Consultation Forum. Apparently there was a fault on the intermediaries line, but it should be back up and running now.