ADP renewal claims

Hi there

I am due to complete a renewal form electronically for a client who already gets the mobility element of ADP. He says that if he advises “no change” when asked about moving around/planning a journey then there is no option to add any supporting information to explain what his current needs are and why there is no change. It goes to the next question.

Are advisors finding that this is OK and SSS is rubberstamping the previous award or should we be expanding on why there is no change to the client’s needs? (which is what I do in PIP renewal forms)

Thanks for any suggestions/advice

Hi

Yes, if you use the report a change of circumstances option online and report that there is no change, you/the claimant doesn’t get an option to add any more information.

That shouldn’t be a problem though, as SSS has said that these reviews will be light touch. I’ve yet to see one where the decision has been changed or supporting information requested. They also should have all the information that PIP used to make their decision (although I’m not sure what they get if PIP was refused then awarded on appeal).

I don’t see why you couldn’t use the online change of circs form to send more information if you thought it’s needed though

For example: I’ve a client who has no change in his health condition or how he’s affected, but has moved to a different local authority. This means all his health professionals have changed.

I helped him report no change, and will separately report the new health professional details later

Thanks so much Seand. That is really helpful and I’ll see what happens when we submit the form.