Search rightsnet
Search options

Where

Benefit

Jurisdiction

Jurisdiction

From

to

Forum Home  →  Discussion  →  Access to justice and advice sector issues  →  Thread

Grey Matters Consultancy

Gareth Morgan
forum member

CEO, Ferret, Cardiff

Send message

Total Posts: 1860

Joined: 16 June 2010

Has anyone come across these people?  They seem to have a fair few ‘franchises’ dotted around the country.

I noticed their price list, which includes:

“Service Fee
Attendance Allowance – Full Form £330
Attendance Allowance – upgrade to night rate £264
PIP/DLA £396
...
Carers Allowance £96
Pension Credit £132
...
Council Tax Revision (Subject to other benefits being in place) £132
Employment Support Allowance (ESA) £165
Housing Benefit form £165”

Grey Matters Life Navigators are trained by the Disability Rights Organization and the DWP themselves.

Va1der
forum member

Welfare Rights Officer with SWAMP Glasgow

Send message

Total Posts: 481

Joined: 7 May 2019

Haven’t come across them, but a quick google told me:

Doesn’t appear to be a scam (at least not the kind where there’s something nefarious concealed). The reviews they have on Facebook don’t seem fake.

They’ve apparently appeared on Radio Cardiff, and generally seems to promote some charity work/uptake of benefits.

The owner has written a (not very successful) book!: https://www.goodreads.com/book/show/36451019-attendance-allowance


Seems to me your run of the mill doing the work of a charity, but charging for it. My main concern would be their reliability, and whether they have indemnity insurance etc.
I wonder if ‘trained by the DWP’ just means one of them used to work for DWP :P