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Forum Home  →  Discussion  →  Universal credit migration  →  Thread

Voluntary Move to UC campaign

Daphne
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DWP have confirmed that this is now live -

The UC campaign is now live on DWP channels. The campaign focuses on increasing understanding of Universal Credit to help address legacy claimant barriers to moving to UC. The link on this is as below.

How could Universal Credit help you? - Understanding Universal Credit

DWP say they are not encouraging anyone to move, or advising anyone to - they are giving information to enable people to see if they would be better off!!

But there is a complete refusal to contemplate moving anyone back to legacy or to providing any protection. If someone is misadvised by a work coach to claim then they can put in a complaint to see if they can get compensation!

Andrew Dutton
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Welfare rights service - Derbyshire County Council

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So - it’s just propaganda to try to lure people into claiming UC, and at their own risk. Presumably to lighten the load of managed migration, when it coughs back into being.

This is even worse than I had expected. A disgraceful ‘Not us guv’nor’ approach.

There is also the debt deduction trap - even if someone is apparently better off on UC, they may suffer owing to deductions taken for ancient debts they never knew they owed. Bet there’s no warning of that either. 

I think we need a campaign -  ‘UC - don’t claim without getting advice first.’

Andrew Dutton
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Welfare rights service - Derbyshire County Council

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PS - any chance the ASA can have them again for this?

Mr Finch
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Benefits adviser - Isle of Wight CAB

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Andrew Dutton - 12 October 2021 02:24 PM

PS - any chance the ASA can have them again for this?

The lack of openness about risk of sanctions and framing it solely as support seems like something that could cause a claimant to take a decision they might not have otherwise.

Mike Hughes
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Senior welfare rights officer - Salford City Council Welfare Rights Service

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I would the ASA have to be one of the ways forward here.