Help to Claim service from April 2022
Just issued by the DWP ...
Grant funding to support people to claim Universal Credit
The Department for Work and Pensions is offering funding through the Future Support Offer for organisations to support people in England, Scotland and Wales who need support to both:
- make a new claim for Universal Credit
- maintain their new Universal Credit claim up until their first full correct payment
The support is to be provided through accessible telephony and digital channels, including webchat.
Closing date for applications: 11.59pm on 15 October 2021
The successful organisations are expected to be ready to start providing support from 1 April 2022. Funding will end on 31 March 2023, but may be extended for another year.
Although the DWP adds that -
‘... at present there is no guarantee that DWP will secure the requisite funding for the Future Support Offer and therefore DWP reserves the right to terminate the FSO Grant Competition ...’
NB - our last update was in March 2021: DWP confirms that funding for delivery of universal credit Help to Claim service has been extended by a further 12 months
do we know who got the funding yet?
Nope. We will by mid December.
Any news? Thanks
Original post removed. I was advised that the decision who won the HTC contract has not been yet made public. Apologies.[ Edited: 11 Jan 2022 at 10:07 am by Jo_Smith ]
Thanks Jo, being lazy, do you have anything you can share, like govt or others announcing it with the details
We have stakeholder meeting next week - I’ll send up an email now to see if we can get info there