Serious Case Panel papers and information
I’ll use this thread to collate information about the Serious Case Panel. Of course, others are welcome to post relevant information.
The information I’ll post here will relate to the work of the SCP (and possibly parts of DWP which feed into the SCP - e.g. the Customer Experience Directorate).
I won’t be reposting documents that are posted by the SCP themselves here (i.e. minutes and terms of reference): https://www.gov.uk/government/groups/dwp-serious-case-panel
First off, this FOI has the papers for the July SCP: https://www.whatdotheyknow.com/request/dwp_serious_case_panel_papers_an?nocache=incoming-1693401#incoming-1693401
FOI: Please provide documents showing the recommendations made by the Serious Case Panel and progress made in implementing those recommendations. The team which provides a secretariat to the SCP, will be responsible for tracking these recommendations.