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When DWP call claimant it will no longer be ‘withheld number’

Daphne
Administrator

rightsnet writer / editor

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Total Posts: 2793

Joined: 14 March 2014

DWP have confirmed to us that when DWP phones a claimant it will no longer show up as ‘withheld number’ but 0800 0232 635.

If claimants then ring the number, a pre-recorded message will inform them that DWP called them, and that they will call them back.

Dan Manville
forum member

Greater Manchester Law Centre

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Total Posts: 71

Joined: 22 January 2020

I’ve always been baffled by this cuz it’s always showed up as 0800 0232 635 on my phone.