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Forum Home  →  Discussion  →  Universal credit administration  →  Thread

Reporting earnings via journal

Auntie Audrey
forum member

Universal Support, Greenwich Council

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Total Posts: 2

Joined: 21 June 2019

I spoke with a claimant today who has been asked to manually report her Furlough earnings via a link on her journal. She advises shes been asked to do this each month going forward.
This follows a UC overpayment, because HMRC did not report her income to UC.  (It is unclear if employer had reported her earnings).
Has any one else come across this manual declaration via the clients UC journal? Its not something I have encountered before, and wonder if it is a response to increasing problems with real time information during covid.?