Search rightsnet
Search options

Where

Benefit

Jurisdiction

Jurisdiction

From

to

Forum Home  →  Discussion  →  Other benefit issues  →  Thread

DWP support for claimants with payments held in frozen bank accounts following FCA decisiion

Stuart
Administrator

rightsnet editor

Send message

Total Posts: 765

Joined: 21 March 2016

Today’s DWP service update advises that -

‘On 26 June 2020, the Financial Conduct Authority placed a number of restrictions on Wirecard Card Solutions LTD….

This will affect the following brands, among others: Pockit, Soldo, Anna Money, Curve.

If you receive DWP payments of any kind into accounts held by the brands listed above, or have not been able to access your account since Friday 26 June 2020, please call the enquiry line specific to the benefit or pension you receive…

We will ask that those affected provide alternative method of payment details so that we can issue the support you need as soon as possible.’

Stuart
Administrator

rightsnet editor

Send message

Total Posts: 765

Joined: 21 March 2016

FCA update last night confirms it has now lifted restriction that prevented release of funds to account holders.