How is New Style ESA administered?
I’ve always imagined that NSESA is administered on the Labour Market System; the whole process of loading the claim at an interview has persuaded me of that, but now I need to know for sure.
Has it got it’s own IT platform or is it old style ESA in new clothes?
Don’t know but would be very interested to know. Couling was adamant at GMWRAG in 2019 that UC would never talk to legacy IT systems. It’s a specific design feature. So, given that the original (wrong) line was that NSESA could only be triggered by a UC claim and then all of a sudden that changed it does sound like NSESA is on a different platform which, like UC, has been “developing” as it goes along.
Anyone with more of an in on this.