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Forum Home  →  Discussion  →  Universal credit migration  →  Thread

Universal Credit MRC

VivienneWRO
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Welfare Rights Officer - Barrhead Housing Association

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Joined: 10 April 2018

Does anyone know an active postal address where I can send a MRC for UC ? (Full Service)

Kind Regards


Vivien Betteridge

Mr Jim
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Asylum & Roma Team, Social Work Services, Glasgow City Council

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What is a MRC?

Jim

VivienneWRO
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Welfare Rights Officer - Barrhead Housing Association

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Joined: 10 April 2018

Mandatory Reconsideration . Failed Work Capability Assessment .

Mr Jim
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Asylum & Roma Team, Social Work Services, Glasgow City Council

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I send them to: Universal Credit, Freepost DWP

They always seem to get them. 

Hope this helps.

Jim.

Carolyn McA
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Adviser, Citizens Advice and Rights Fife

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The address is given on decision letters is: Freepost DWP
                                                Universal Credit

If you want to post it recorded, however, (always recommended!) you need an address with a postcode though:
Universal Credit
Post Handling Site B
Wolverhampton
WV99 1AJ

If your client has a UC digital account, it’s probably a good idea to stick the MR request in the journal too; I had a client successfully do this by copying and pasting a scan of the hard copy which I emailed to him into the journal message box.

VivienneWRO
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Welfare Rights Officer - Barrhead Housing Association

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Thanks Everyone

Viv

WR Adviser
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Welfare rights worker - Community Law Service, Northampton

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Hi all, we have had numerous pieces of post returned as undelivered recently when we have used the UC Freepost DWP address.  I called UC and was told to use this (although as a health warning - this is a new thing so we have not tested it yet!):

Freepost RTEU -LESU-EXTJ
Universal Credit
Post Handling Site B
Wolverhampton
WV99 1AJ

Rosie W
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Welfare rights service - Northumbria Healthcare NHS Trust

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I’ve found making the request on the Journal is the quickest and safest way even though we’ve had to show them their own guidance about it at one point.

I guess as you’re needing an address this is not an online account though. It would be interesting to know which of these addresses works if you could let us know on here!

Carolyn McA
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Adviser, Citizens Advice and Rights Fife

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I’ve certainly had successful MRs which were sent to the Wolverhampton address; as I tend to double up with the journal to be sure though, I can’t say which channel has actually worked! My organisation likes to do the paper thing still even where there’s an online account.