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DWP survey on accessible customer communications
DWP have launched an online survey on improving the ways that people can communicate with DWP.
Closing date 9 Feb 2020
Just did it. Yes ministerese nonsense.
Just done it too.
Is it just because it’s Monday/I’m tired, or was the wording of the DWP’s communications survey unnecessarily awkward?
Just done it too.
Is it just because it’s Monday/I’m tired, or was the wording of the DWP’s communications survey unnecessarily awkward?
My thoughts exactly. I had expected that something about communication might have been comparatively simple. I often find that after a relaxing weekend I return to work with a kind of optimistic naivety. :-)
It’s not really a survey about improving communicating more about how to find the information about communicating on the website. Or did I miss some questions?
Ah yes maybe I should have done the survey before I posted!
Not the most comprehensive survey ;)
Not the most comprehensive survey ;)
Indeed! There’s something about having to have a survey to make finding information about communicating with them easier that has DWP written all over it!
“Accessibility communications” rather than “accessible communications”.
Sigh.