UC claims and Post Office Accounts
A colleague was told in local DWP partnership meeting last week that from 1st February 2020 any new UC claim where claimant is requesting payment into a post Office Account will be rejected. Does anyone have any information on this?
DWP have been encouraging claimants to move off Post Office accounts for a long time, and the DWP’s contract with the Post Office ends in Nov 2021:
However, I don’t know what would entitle DWP to outright reject any claims made next month which nominate a PO account?
Yep - worrying. So I’ve left a message with DWP contact asking for copy of source document on this matter to confirm - or otherwise - this info.
I’ve also put an enquiry in via the stakeholders forum
My contact didn’t know anything about it but did some digging around and found that there is something from 1 February but he is getting further clarification about exactly what it is and should get back to me early next week…