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Benefit cap issue
Client in receipt of PIP has notified local authority so that benefit cap is lifted from her HB. LA say that they have to be notified by DWP and that I should contact them but which department?? PIP? Or is there a special Benefit Cap section? Sorry if this is a stupid question.
HI unhindered - HB have probably been told by DWP to apply the cap and in our area they will not remove the cap unless instructed to do so by DWP - that said I understand that HB can remove the cap themselves if they have evidence that it should no longer apply
I have not had one of these cases for a while but there was a specific phone number we used to ring at DWP to request they contact HB section to instruct them to remove the cap - this number is 0800 169 0145
Oh brilliant - thanks!