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NAO publishes its 2019 overview of DWP

Daphne
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In final section on what to look out for, NAO highlights -

-  Any significant increase in unemployment and the number of people applying for benefits could mean DWP needs more people, and money, to administer Universal Credit.
-  DWP is on track to reduce the cost of delivering Universal Credit, but it still remains uncertain that it will be cheaper to administer than the systems it replaces.

Departmental Overview: Department for Work & Pensions 2019