UC Manual interventions

Hi,
Just wondering if anyone has any info about manual interventions and how they are supposed to be managed by DWP. Are they electronically alerted to one person or a team?
Just seems that they keep forgetting to action their manual interventions a bit too often.
Any tips on what works to ensure the interventions actually get done?

Many thanks

Elaine

Manual interventions are exactly that; manual. They weren’t supposed to happen and I’ll bet my bottom dollar that they’re being dealt with ad hoc in a different manner in different Jobcentres. Just like cases under appointeeship.