any time review
I asked HB to consider an any time review as appeal time had lapsed.
tenant HB ended and DWP informed HB via ETD, HB issued a letter to tenant advising no HB.
DWP re awarded HB and again informed HB via ETD, HB did not invite a claim and tenant reapplied after rent arrears accrued,,We asked them to award HB as per DWP decision and they declined advising it was outside time period.
They failed IMO to act on DWP decision and should have issued a letter to tenant inviting a claim.
any ideas ?