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Forum Home  →  Discussion  →  Disability benefits  →  Thread

PIP MR delays

S Clarke
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The Public Law Project, London

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Total Posts: 3

Joined: 11 January 2013

Interesting tweet from Gwen Hardy at Cit A about stats out showing increasing delays in PIP MRs.
PLP believes there may be grounds for challenge to delays in PIP MRs and we are interested in hearing from people with experience of this.

https://twitter.com/Gwen_Hardy89

EJ
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Benefits advice line - Coventry City Council

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Total Posts: 30

Joined: 29 June 2010

Client is ASD, moved from DLA child to PIP a couple of years ago, but on a review this year was refused.
PIP was stopped from 1st May
16/05/19 MR was posted
04/06/19 Mum (appointee) called DWP and told nothing yet on system
10/06/19 Mum called and told case is “with decision maker”
24/06/19 Mum called again and is told it’s “in the queue and they’re taking 12 weeks now”  !!!

AND appeals here in Coventry seem to be taking about 12 months!

All these current negative decisions on disability and sickness benefits and such massive delays seem to be so engineered that the only route for clients will be the “natural migration to UC”.  Hmmm .........

 

Ros
Administrator

editor, rightsnet.org.uk

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Joined: 6 June 2010

Written answer from Minister for Disabled People Justin Tomlinson yesterday on whether the government would establish a waiting time target for processing PIP mandatory reconsiderations says -

‘Introducing performance indicators - be they in relation to outcomes or the speed of clearance - would compromise the Department’s quality-driven approach. But as explained in my previous reply, from late May 2019 claimants have been advised that as a guide, and to manage their expectations, that they should hear from the Department within 10 weeks.’

https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2019-06-27/270341/

CHAC Adviser
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Caseworker - CHAC, Middlesbrough

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Joined: 14 September 2017

‘Introducing performance indicators - be they in relation to outcomes or the speed of clearance - would compromise the Department’s quality-driven approach. But as explained in my previous reply, from late May 2019 claimants have been advised that as a guide, and to manage their expectations, that they should hear from the Department within 10 weeks.’

I shudder to think what it would look like if their current “quality” approach was compromised because the first word that springs to mind when it comes to dealing with PIP MRs is definitely not “quality”...