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Forum Home  →  Discussion  →  Universal credit administration  →  Thread

UC - failure to book ID interview - reclaiming and AP dates

CAAdviser
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Central and South Sussex Citizens Advice

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Joined: 12 December 2017

Hi

If someone fails to book their ID interview, their claim will close after 7 days.  If you reclaim after this, is it like a normal reclaim and the AP dates from the first claim still apply, or is it like an ineligible claimant and the AP dates run from the date of the new claim if they reapply?

Many thanks!

Daphne
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They certainly shouldn’t be closing them after 7 days! This article from CPAG’s welfare rights bulletin might help -

‘Closing’ universal credit claims

Also see https://www.rightsnet.org.uk/forums/viewthread/11012/

Peter Turville
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Welfare rights worker - Oxford Community Work Agency

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You may find the following link helpful (apologies if it is referred to in the links above)

http://data.parliament.uk/DepositedPapers/Files/DEP2018-0759/Claim_closure__re-claims_v5.0_.pdf
http://data.parliament.uk/DepositedPapers/Files/DEP2018-0759/Requirement_to_accept_a_CC_-_v5.0.pdf

Although some of this is specific to claimant commitments it illustrates that 7 days is an administrative deadline which has no basis in the the legislation and should be challenged

[ Edited: 30 May 2019 at 03:23 pm by Peter Turville ]
Andyp5 Citizens Advice Bridport & District
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Citizens Advice Bridport & District

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Its in one of the links Daphne put up, but for convenience see attached letter from the Then Secretary of State David Gauke etc etc, talking about its a month as opposed to 7 days etc etc.

You may want to use it as evidence etc etc

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