ADVISING LONDONERS SURVEY: Tell us your views on and experiences of providing social welfare advice in London!

Dear all

The Advice Services Alliance has been commissioned by the Greater London Authority to conduct an evaluation of the provision of social welfare advice across London. This research aims to identify how the advice sector is responding to the challenges of high demand, funding cuts and welfare reform and is changing to maximise its reach and impact. It will make recommendations to the GLA and other London bodies and funders about how social welfare advice for Londoners can be strengthened. It’s therefore an important opportunity for advice providers (voluntary, private, public, pro bono and academic), networks and other stakeholders to influence the future of social welfare advice in the capital.

As part of this research we are conducting a survey which aims to help us to understand the size and shape of advice provision in London and gain an idea of perceptions and experiences of:

1) emerging trends and smart ways to increase access to advice
2) the impacts of the shift to online and digital processes
3) where there are gaps and shortages in advice provision and how we can address them
4) what opportunities there are to introduce referral frameworks to help people to get the advice they need
5) what advice provision there is to help vulnerable groups and minority communities

Access our online survey here: https://www.surveymonkey.com/r/AdvisingLondonersSurvey

Please complete the survey by 5pm on Sunday the 9th of June, it should take you no longer than 25 minutes.

If you have any queries or would like to talk to us about the project please email: .(JavaScript must be enabled to view this email address) or call: 07494027275 more information is available on our website: https://asauk.org.uk/projects/

If you know of any practical examples, reports or web pages that you think we should be aware of to inform this research then please use our call for evidence survey to share them with us here: https://www.surveymonkey.com/r/AdvisingLondonersCFE

Many thanks for your support with the project.

Advice Services Alliance