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Forum Home  →  Discussion  →  Equalities and human rights  →  Thread

Refusing to provide any form of interpreters

Vonny
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Welfare rights adviser - Social Inclusion Unit, Swansea

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What can be done when an organisation providing support services refuses to make any provision for different languages - the clients include recent refugees, the organisation is refusing to pay for language line or interpreters.
To me this seems a case of direct discrimination against a group with a protected characteristic, in this case race.

ClairemHodgson
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Solicitor, SC Law, Harrow

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Vonny - 10 May 2019 10:58 AM

What can be done when an organisation providing support services refuses to make any provision for different languages - the clients include recent refugees, the organisation is refusing to pay for language line or interpreters.
To me this seems a case of direct discrimination against a group with a protected characteristic, in this case race.

report them (posting here may well have that effect anyway….)

Vonny
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Welfare rights adviser - Social Inclusion Unit, Swansea

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How do you report them?
I have not named the organisation

ClairemHodgson
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Solicitor, SC Law, Harrow

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to the equality & human rights people (yes, sorry, of course you hadn’t named them ...being thick ... )

Vonny
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Welfare rights adviser - Social Inclusion Unit, Swansea

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don’t worry it is friday
I given the person the details of the equality and human rights people
would it be best for me to do the reporting?

Mike Hughes
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Senior welfare rights officer - Salford City Council Welfare Rights Service

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Clearly a case to be answered albeit that this is an approach being taken by many organisations in our sector. You may need an individual to step forward in order to pursue an effective case though.

ClairemHodgson
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Solicitor, SC Law, Harrow

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