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Stoic clients

 

roecab
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Welfare Benefits Supervisor, Roehampton CAB

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Total Posts: 221

Joined: 17 June 2010

Hi all,

We have a client who is severely disabled, his GP referred him for advice

Although the client is physically, obviously, very limited he will deny he needs help - he is very stoic

Are there are any cases about how to deal or treat such evidence?

In our case the client lost an AA appeal, and in short the Tribunal more or less took what the client said and preferred it over the REPS evidence and the evidence of a friend who was at the hearing, to support client.

Any pointers would be appreciated

     
nevip
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welfare rights adviser, sefton council, liverpool

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roecab
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Welfare Benefits Supervisor, Roehampton CAB

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Total Posts: 221

Joined: 17 June 2010

Nevip,

That’s just the ticket!!

Many thanks

     
disgustedofbridport
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Dorchester CAB

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Joined: 20 October 2010

The decision you want is CA/14336/1996. There’s a link from:

https://www.rightsnet.org.uk/forum-archive/indexc54f.html#4260

The best paragraph is Pargraph 8. It says (in law terms) that the Tribunal took the claimant at her word that she didn’t need help with things, but failed to investigate whether she “reasonably required” assistance.

(A “DAT” is a “Disability Appeal Tribunal”, a phrase that’s from before my time.)

     
roecab
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Welfare Benefits Supervisor, Roehampton CAB

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Joined: 17 June 2010

Thank you equally Disgusted!

And as for the old language, I know what you mean DHSS etc

Cheers