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CHANGE TO GUIDANCE: Applying for UC without a NINo


Jess Strode
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Judicial Review Project | Child Poverty Action Group

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Total Posts: 14

Joined: 8 January 2019

DWP have provided a progress update on their steps to improve the access to UC for people who apply without a NINo.
If you encounter a client who wants to apply for UC and does not yet have a NINo, they should NOT apply for NINo independently; rather make the NINo application when they apply for UC.

The Jobcentre must then use the ‘dedicated form’ and send it to the ‘dedicated inbox monitored by the NINo allocations team’. 

Assurances have previously been offered that this will mean the NINo is always received before the end of the claimant’s first assessment period, and since the extract attached relates to a judicial review pre-action protocol letter challenging non-payment of a ‘new claim advance’, we would expect the NINo to be issued quickly enough not to render the advance redundant. Please let us know if this is not the case. 

An updated ‘operational instruction has been sent out to Jobcentres. CPAG will be asking for a copy of this.

The ‘What you need to apply’ section on has been amended to remove the misleading criteria ‘your national insurance number’. CPAG have seen this appear in other places and a quick check shows theses have also been amended, but if you spot any that have not, please email .(JavaScript must be enabled to view this email address).


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