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and another report in the guardian

ClairemHodgson
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Solicitor, SC Law, Harrow

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Total Posts: 1221

Joined: 13 April 2016

https://www.theguardian.com/society/2019/mar/11/pay-compensation-for-universal-credit-errors-says-thinktank

and the usual trite quote from the DWP not engaging with the actual issues…