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Forum Home  →  Discussion  →  Benefits for older people  →  Thread

Turnaround time for Pension Credit claims

Dan_Manville
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Mental health & welfare rights service - Wolverhampton City Council

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Total Posts: 2262

Joined: 15 October 2012

Morning.

I rarely need to deal with older adults so need to ask… what’s the curretn turnaround time for a Pension Credit claim.

TIA

csmk
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Welfare Benefits Specialist, Frenkel Topping

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Total Posts: 81

Joined: 16 May 2017

Should be 6-8 weeks I think. Still waiting for a few clients’ claims from end of Oct/start of Nov. Might depend on the Pension Service office maybe?

Mick Quinn
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Welfare rights officer - Northumberland County Council

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Total Posts: 161

Joined: 18 June 2010

Just checked with our FABO’s, 12 weeks or more now the norm for new claims.