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UC helpline - “what’s a UC50?”

 

Peter Turville
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Welfare Rights Worker, Oxford Community Work Agency

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Joined: 18 June 2010

Client with acquired brain injury resulting in significant memory issues. On UC since June only receiving basic rate. Client can’t remember if he has completed a UC50, attended a F2F etc. Med certs are continuous.

Tel - to UC helpline to check if he has been referred to provider etc. - explain as above - response: “what’s a UC50” [despairing face]