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Free accredited training for housing association employees



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Joined: 14 April 2010

From the National Skills Academy for Financial Services -

Money for Life – Money Mentors Training for Housing Association Employees

The National Skills Academy for Financial Services in partnership with Lloyds Banking Group have developed a two-day ‘Money Mentors’ course, designed to help front-line housing association employees to develop the skills needed to support their tenants to improve their financial capability and manage their money more effectively.

The course enables participants to improve their confidence when communicating with others and develop the skills and knowledge to be an effective money mentor.

The course focuses on developing participants’ skills and knowledge in:

- Providing one-to-one money management support.
- Effective communication in the context of mentoring.
- Understanding the potential impact that policies such as Universal Credit, the Under Occupancy Penalty and the Benefit Cap may have on tenants.
- Identifying the skills and knowledge that tenants already have and ways in which these can be enhanced.

The two workshops are delivered one week apart, in between which participants complete an independent study based on the support they currently provide to tenants. Participants also need to complete and pass a written assignment, completed in the two weeks following the final workshop to achieve a level 2 qualification in Developing Skills for Financial Capability Advice Work, accredited by the OCN London.

For more information please see: