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Forum Home  →  Discussion  →  Access to justice and advice sector issues  →  Thread

Emailing the DWP

davidsmithp1000
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Brighton Unemployed Centre Families Project

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Total Posts: 195

Joined: 22 May 2016

Can someone please remind me, why we cannot communicate generally via email with the DWP?

Rosie W
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Welfare rights service - Northumberland County Council

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Total Posts: 471

Joined: 9 February 2012

My understanding for that is that generally it is not a secure connection between most of our work emails and theirs. We cannot use our work email addresses but as we work for the NHS we have NHS.net email accounts and emails between those and the dwp.gsi emails are apparently secure.