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Hold times are likely to increase

 

Dan Manville
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Mental health, Wolverhampton CC Welfare Rights

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Joined: 15 October 2012

I am told that the PIP helplines have got new software and scant training in how to use it.

The hold times are likely to increase for a few days while they get used to it.

      [ Edited: 9 Jul 2018 at 10:23 am by Daphne ]
JAS1
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Advice Worker, Gaddum Centre

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looks like it will be alternating between Three Lions and Vivaldi for this week’s earworm then