Forum Home  →  Discussion  →  Disability benefits  →  Thread

Hold times are likely to increase


Dan Manville
forum member

Mental health, Wolverhampton CC Welfare Rights

Send message

Total Posts: 1974

Joined: 15 October 2012

I am told that the PIP helplines have got new software and scant training in how to use it.

The hold times are likely to increase for a few days while they get used to it.

      [ Edited: 9 Jul 2018 at 10:23 am by Daphne ]
forum member

Advice Worker, Gaddum Centre

Send message

Total Posts: 166

Joined: 14 February 2017

looks like it will be alternating between Three Lions and Vivaldi for this week’s earworm then