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Client’s and reps not receiving appeal papers

 

Andyp5 Citizens Advice Bridport & District
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Citizens Advice Bridport & District

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In the last 12 months we’ve had 3 cases all ESA in which our client’s and us have not received copies of appeal papers although the DWP have sent copies to HMCTS.

Have other agencies had anything similar?

     
NAI
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Unclaimed Benefits Campaign, Middlesbrough CAB

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I get a few and I always ask the tribunal to issue direction to the DWP to comply with tribunal rules and send them. That usually does the trick.

     
Ruth_T
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Volunteer adviser, Corby Borough Welfare Rights & CAB

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Some strange things are happening.    A few weeks after both our client and ourselves had received a copy of the Secretary of State’s submission, we were surprised to receive Directions for the DWP to provide a submission, and for the appellant to supply relevant documents.  Apparently only HMCTS hadn’t received the submission.

     
Mike Hughes
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Senior Welfare Rights Officer (Take-Up), Salford WRS.

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Thought HMCTS had moved to print centres?

     
Andyp5 Citizens Advice Bridport & District
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Citizens Advice Bridport & District

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That’s for the responses, we had another example a ‘non attendance’ at a ESA medical in which we were sent 2 versions by the DWP.