Client’s and reps not receiving appeal papers
In the last 12 months we’ve had 3 cases all ESA in which our client’s and us have not received copies of appeal papers although the DWP have sent copies to HMCTS.
Have other agencies had anything similar?
I get a few and I always ask the tribunal to issue direction to the DWP to comply with tribunal rules and send them. That usually does the trick.
Some strange things are happening. A few weeks after both our client and ourselves had received a copy of the Secretary of State’s submission, we were surprised to receive Directions for the DWP to provide a submission, and for the appellant to supply relevant documents. Apparently only HMCTS hadn’t received the submission.
Thought HMCTS had moved to print centres?
That’s for the responses, we had another example a ‘non attendance’ at a ESA medical in which we were sent 2 versions by the DWP.