House of Commons Library briefing on Funeral Payments
Includes detail of eligibility criteria, adequacy of payments and changes from April 2018.
Still doesn’t address poor decision making
one client of mine was refused multiple times for following reasons. Each time I wrote to them I got a new excuse:
1) Not on means tested benefit (she was on Guarantee pension credit)
2) she was estranged from the deceased (deceased was daughter, and client was claiming CA before she died)
3) Clients sister made a competing claim (she doesn’t have a sister)
4) Not reasonable for her to take responsibility for funeral costs (only surviving relative)