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New research: Learning from experiences of Universal Credit
New research from JRF and Britain Thinks that highlights people’s experiences of claiming UC - where it’s working and the restrictions it places on their lives - and identifies opportunities to use UC to ensure people have a decent living standard, especially where they are in work ..
In September and November 2017, we spoke to 24 individuals living on full-service Universal Credit in Runcorn and Newcastle, across three full-day workshops and six follow-up interviews with workshop participants.
During the workshops and follow-up interviews we aimed to understand participants’ experiences and views of Universal Credit and their spontaneous and prompted priorities for change to Universal Credit.
Blog post: https://www.jrf.org.uk/blog/universal-credit-chance-boost-living-standards-those-low-incomes