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FOI response confirms you can claim UC wiithout supplying email address or mobile number
The FOI response confirms -
There is no legal requirement for a claimant to provide a mobile telephone number or email address in order to make a claim to Universal Credit (UC). Depending on where they live will affect how they claim UC.
It then goes on to say -
However, everyone who makes a claim [in the full service] will need an email address. This is to enable a security feature which uses a code, sent via email, to progress the claim. We would actively encourage people to use the service in a digital manner in every instance but we understand there are circumstances in which this is not an appropriate means of claiming and so alternative routes are on offer such as telephony or visiting a Jobcentre where a work coach is on hand to offer support and assistance.