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Disability Rights Handbook V CPAG Handbook. Which is better?

 

JAS1
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Advice Worker, Gaddum Centre

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Hello,

Quick question, hope this is the right section of the forum!

I currently use the Disability Rights Handbook day to day. In my last role I used the CPAG Handbook as that was what was available. With the new tax year not too far away I am thinking about which one to request next.  I haven’t used the CPAG handbook for a couple of years but I recall it maybe being more detailed than the Disability Rights Handbook, and being the ‘standard’ reference book for advisers. Is that the case?

Any reason to get one over the other (aside from price)?

Thank you

     
Billy Durrant
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The Brunswick Centre, Kirklees & Calderdale

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Just my opinion but I would say that the CPAG book is better for ‘pure’ benefits information and the DRUK one better for wider Welfare Rights stuff. Ideally you want both…

     
ub40worker
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Welfare Team, Kensington and Chelsea CAB

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JAS1 - 12 February 2018 03:06 PM

Hello,

Quick question, hope this is the right section of the forum!

I currently use the Disability Rights Handbook day to day. In my last role I used the CPAG Handbook as that was what was available. With the new tax year not too far away I am thinking about which one to request next.  I haven’t used the CPAG handbook for a couple of years but I recall it maybe being more detailed than the Disability Rights Handbook, and being the ‘standard’ reference book for advisers. Is that the case?

Any reason to get one over the other (aside from price)?

Thank you

CPAG is more in depth. Both if possible but CPAG over DRH if there is no option.

     
stevenmcavoy
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WRO, campaigns and policy, Enable Scotland

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reminds me of a harry hill sketch this.  FIGHT!

I tend to use the DRH for a quick answer to something I already know but just want to double check and the cpag handbook when I’m looking for an answer or its a bit more complicated.

I wouldn’t say one or the other is better. just different resources.

if I were a new worker, not specifically an advice worker I would probably prefer the drh as It tends to be easier to read (but then also tends to have slightly less detail).

     
ikbikb
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LSD WB Supervisor Bury District C.A.B Lancs

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Stepping Stones to deeper understanding- First DRHB- WIZZ….....Then CPAG- WHIZ….........Then SWEET & MAXWELL various vols but not wiz carefully put to one side then finally many hours puffing on a pipe contemplating

     
JoW
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Wythenshawe Community Housing - Financial Inclusion Manager

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I like DRH for when I have forgotten to bring my reading glasses to work because CPAG typeface/font is tiny!

Seriously though I think both are essential.  I find DRH easier to double check things quickly in but prefer CPAG if the query is more in depth and I need to find the regs.

I think DRH is less hard going/ntimidating for new advisers.

     
JAS1
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Advice Worker, Gaddum Centre

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Thanks very much for the helpful responses everyone

     
Ruth_T
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Volunteer adviser, Corby Borough Welfare Rights & CAB

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I am also finding it impossible to read the small text of the CPAG book.  My organisation responded by purchasing an online subscription to the book.  The text size can be increased/decreased on screen to suit the reader.  It costs the same for a single user as hard copy, is searchable, and permits copy & paste into Word or our case recording system.  Also the annotations are very clear and show up next to the relevant text rather than at the end of a chapter.

I wish I’d discovered it earlier.

      [ Edited: 14 Feb 2018 at 08:56 pm by Ruth_T ]
Andyp5 Citizens Advice Bridport & District
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Citizens Advice Bridport & District

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If you opt for CPAG, pay a bit extra and get the Magazine (bulletin) too (well worth it)!

     
Paul_Treloar_AgeUK
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Information and Advice Resources, Age UK

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Horses for courses for me really.

DRH is probably more accessible and as name suggests, has more information on disabilty-related information such as social care, blue badges etc. We supply copies to all our local I&A services as they’re often volunteers working there and this meets their needs well.

CPAG is more comprehensive overall but with the result that it can take more time to get to the information that you really need. However, for some of the more arcane and unusual rules around social security, you’ll only find that level of detail or informaiton in CPAG.

As others have noted, in an ideal world, you’d want to have both (and am happy to report I do have both currently).