Out of date CA guidance notes
The current Carers Allowance guidance notes, available here and also sent out with claim packs, is dated 9/15. We’ve seen someone who delayed making a claim because he wrongly thought he was just over the earnings limit, when he read:
You cannot get Carer’s Allowance if:
- you earn more than £110 a week
Is there a recognised way to escalate as a general issue that the DS700 needs to be withdrawn/updated?
(I note that the Northern Ireland version is up to date, but I can’t see a newer version for elsewhere in the UK)
I’ll send that in via stakeholders Jon…
Thanks Daphne. (for what it’s worth, I did also complete the ‘Is there anything wrong with this page?’ field on the site..)
I have just received this response via stakeholders -
Thank you very much for bringing this to my attention.
The notes are definitely out of date!
I shall liaise with our External Communications and Digital Teams to ensure that this is rectified as soon as possible on GOV.UK.